Support services in the region

THE PALLIATIVE CARE ADVICE SERVICE – 1800 360 000

Offers free, confidential advice for anyone in Victoria who needs information about a life-limiting illness, palliative, or end-of-life care.

The service is for non-emergency health advice only. If you need immediate medical attention, call 000 or go to your nearest emergency department.

COMMUNITY PALLIATIVE CARE

Community Palliative Care provides specialist palliative care advice.

Refer residents and families to community palliative care if the resident:

  • has unstable and complex symptoms
  • has complex spiritual, psychosocial, cultural or bereavement needs
  • is approaching the terminal phase and wants to die in their facility.

The community palliative care services providing palliative care in our region are:

Banksia Palliative Care Service  Banyule, Nillumbik, Whittlesea.

Melbourne City Mission Palliative Care Service Yarra, Darebin, Moreland and Hume.

Mercy Palliative Care Service Brimbank, Hobsons Bay, Maribrynong, Melbourne, Melton, Moonee Ponds, Wyndham.

To check which service covers your facility use the ‘Find a Palliative Care Service’

RESIDENTIAL IN-REACH SERVICES

Residential in-reach provide support to residential aged care facilities to reduce the risk of residents unnecessarily going to hospital.

Residential In-Reach services in our catchment provide information about access, operating hours and scope of service:

PALLIATIVE CARE OUTREACH SERVICE (RAPID)

The Royal Melbourne Hospital and Peter MacCallum Cancer Centre provides same day specialised palliative care assessment of residents and their carers with urgent care needs. Click here to find out more.