Support services in the region

THE PALLIATIVE CARE ADVICE SERVICE – 1800 360 000

The Advice Service offers free, confidential advice for anyone in Victoria who needs information about a life-limiting illness, palliative, or end-of-life care. Click here to find out more information.

The service provides non-emergency health advice only. If you need immediate medical attention, call 000 or go to your nearest emergency department.

COMMUNITY PALLIATIVE CARE

Community Palliative Care provides holistic care including nursing care allied health and practical support as well as information equipment medication management and access to medical review and assessment in peoples homes and in residential care.

Refer residents and families to community palliative care if the resident:

  • has unstable and complex symptoms
  • has complex spiritual, psychosocial, cultural or bereavement needs
  • is approaching the terminal phase and wants to die in their facility.

Community palliative care services providing palliative care in our region are:

To check which service covers your facility use the ‘Find a Palliative Care Service’

RESIDENTIAL IN-REACH SERVICES

Residential in-reach provide support to residential aged care facilities to reduce the risk of residents unnecessarily going to hospital.

The following links provide information about Residential In-Reach services in our catchment:

PALLIATIVE CARE OUTREACH SERVICE (RAPID)

The Royal Melbourne Hospital and Peter MacCallum Cancer Centre provides same day specialised palliative care assessment of residents and their carers with urgent palliative care needs. Click here to find out more.